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Spent $200 on a custom GPT for my small business and it basically runs my customer service now.
I was worried it would just give weird answers, but I trained it on our old support tickets and product info. It handles about 70% of the basic questions, so I only step in for the tough stuff. Anyone else tried something like this for their shop?
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jackson.jenny1mo agoTop Commenter
My bookstore's GPT handles about 60% of our opening hours and stock questions. Feeding it our old emails was the key to getting the tone right. It's a total game changer for small teams.
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patricia_wells1mo ago
Did the same thing with our bakery's FAQ. Training it on real customer chats made all the difference. It even learned our weird cake size names.
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