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Rant: A new dishwasher's control board fried after just 90 days

I installed a high-end dishwasher for a client three months ago, and the digital panel went completely dark yesterday. The unit was getting power, but no lights or response from any buttons. I pulled it out and found the main control board had a visibly burnt spot near a small capacitor. The client is, understandably, not happy about a premium appliance failing so fast. Has anyone else seen a rash of early control board failures on recent models from this brand? I'm wondering if it's a bad batch or a design flaw.
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3 Comments
briancampbell
Honestly, a single burnt board at 90 days could just be a random part failure. I've seen brand new stuff from any maker have a dud component now and then. It sucks for your client, but calling it a design flaw or bad batch might be jumping the gun without more units failing the same way.
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mark676
mark6762mo ago
Yeah, "random part failure" is just the worst when it happens.
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the_charles
The control board in my own fridge died at 18 months, and I'm still not sure if it was a bad capacitor or just my terrible luck with anything that has a circuit board. I hear you @briancampbell, random part failure is a real thing, but it still makes you wonder if they're cutting corners on those cheapo capacitors. At this point I'm half expecting my toaster to need a firmware update before it'll burn my bread.
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