Rant: A new dishwasher's control board fried after just 90 days

I installed a high-end dishwasher for a client three months ago, and the digital panel went completely dark yesterday. The unit was getting power, but no lights or response from any buttons. I pulled it out and found the main control board had a visibly burnt spot near a small capacitor. The client is, understandably, not happy about a premium appliance failing so fast. Has anyone else seen a rash of early control board failures on recent models from this brand? I'm wondering if it's a bad batch or a design flaw.

2 comments

2 Comments

briancampbell1mo ago

Honestly, a single burnt board at 90 days could just be a random part failure. I've seen brand new stuff from any maker have a dud component now and then. It sucks for your client, but calling it a design flaw or bad batch might be jumping the gun without more units failing the same way.

mark6761mo ago

Yeah, "random part failure" is just the worst when it happens.