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That Whirlpool washer error code that had me chasing ghosts for 2 hours

Got a call last week for a Whirlpool WFW6620 that kept throwing F21 mid cycle. Checked the drain hose, cleaned the pump filter, even swapped the pressure switch. Then I noticed the drain pump was humming but not spinning. Turns out a kids sock was jammed in the impeller on a brand new pump someone installed wrong. Ever have a simple fix that took way too long to find?
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2 Comments
johnthompson
Yep, bet the previous installer left the old pump's rubber gasket in there too.
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taylor_fox
taylor_fox24d ago
Classic rookie mistake right there.
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