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I picked a broker over hauling my car myself from Phoenix to Seattle and the $1,100 difference still stings
When I moved from Phoenix to Seattle for a new job last October, I had two choices for my 2019 Civic: drive it 1,400 miles myself in two days, or pay a broker to ship it. I went with the broker because I was flying up with my dog and didn't want to deal with hotels and gas stops, and the quote was $1,100 door to door. The car showed up 9 days late with a cracked side mirror and a dead battery, and the driver blamed the open carrier the whole way. My sister shipped her car the same month using a different company and paid $850 with zero issues, so it's not like this is impossible. What I didn't know is that brokers just resell your spot to whoever bids lowest, so you have no say in who actually touches your car. Next time I'm driving it myself and saving the money, even with the dog. Has anyone actually had a smooth broker experience, or is it just luck of the draw?
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hayden5879h ago
Learned this the hard way with furniture movers back in 2020, same exact setup where some middleman just sells your job to the lowest bidder and you find out who's actually showing up when they pull into your driveway. My buddy runs a small moving crew and he told me the brokers take like 30 to 40 percent off the top, so the guy who actually hauls your stuff is working with way less money than you paid, which is why everything gets rushed and stuff breaks. That cracked mirror and dead battery tracks perfectly with a driver who got lowballed and didn't care. Nine days late though is brutal, did the broker at least refund you anything or did they just ghost you after the delivery?
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