Everyone says tap to pay is the future, but my small shop saw a drop in sales after we switched.

We added a contactless reader at our coffee spot in Austin about eight months ago. Before that, we only took cards you had to swipe or chip. I checked the numbers, and our average sale went down by about $1.50 per person. I think it's because tapping is so fast people don't think about adding a pastry or another drink. With the chip, they had a few extra seconds to look at the menu. Has anyone else running a small business seen this happen?

2 comments

2 Comments

avery_roberts5d ago

Maybe the future just has a cheaper coffee budget. That's a wild side effect of tech making things too easy.

wesley1395d ago

Wait, a coffee budget under five bucks, @avery_roberts? That's actually terrifying.