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Still waiting on a chargeback from March, this is nuts
A vendor double-billed me $480 back in March and the dispute took 11 weeks to resolve, which made me switch from defending my old bank to actually reading the fine print on every merchant agreement.
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alices1616d ago
Did you ever stop to think that maybe the chargeback process itself is the reason these double charges keep happening?
I read somewhere that banks basically automate the entire dispute review now, so they just kick stuff down the road while waiting for the merchant to respond, and if the merchant drags their feet, you're stuck in limbo forever.
It took me three months to get $200 back once, and when I finally called, the rep admitted they'd been "pending" my case for six weeks just because the vendor hadn't replied to one email.
So yeah, the 11 weeks isn't you being unlucky, it's the system literally built to make you give up.
Next time, try filing a complaint with the CFPB at the same time you open the dispute, that lit a fire under my old bank real quick.
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