Tbh my bank flagged a $500 transfer to my brother as fraud and it took 8 days to clear

I sent him money for a shared car repair using the bank's app. The next day, my account was frozen. I called support and they said the system flagged it because he lives in a different state. They made me verify my identity three separate times over the phone and by email. Honestly, it felt like overkill for a simple family transfer. Has anyone else had a normal payment get stuck for this long?

3 comments

3 Comments

jasonp302mo ago

My bank did that last year with a $300 payment to my sister in Texas. The trick is to call and immediately ask for the fraud department. Tell them you're sending money to a family member for a shared bill before you even make the transfer. I have a note on my account now for my brother's info, and it hasn't been flagged since.

knight.drew2mo ago

My buddy had the same thing happen with a rent check...

white.alex12d ago

Wait, is this really that big of a deal though? I mean, banks flag stuff all the time and it's usually just a quick phone call to sort out. My credit card company has blocked a couple of my payments before and I just called, told them it was me, and they let it go through in like 5 minutes. Not saying it didn't happen, but getting a note on your account for a family member seems like overkill when you could just get a prepaid card or something for those payments. People act like every time a payment gets flagged it's a huge crisis, but it's really just a minor inconvenience. Unless you're sending money to some random person in another country, I bet the bank just wants to confirm it's you.