That week the ATM at my credit union ate my paycheck deposit

Last Tuesday I tried depositing my $1,200 check into the drive-thru ATM at my local credit union in Omaha, and the machine just gobbled it up without printing a receipt. I called the 800 number and they said it could take up to 10 business days to investigate. Meanwhile my rent was due Friday and I had $43 in my account. After 4 calls and a visit to the branch manager, they finally credited me on Thursday when a human counted the cash drawer and found it. Has anyone else had to fight an ATM error like this where your money just vanishes for days?

2 comments

2 Comments

the_wesley25d ago

At $43 in your account man you were living way too close to the edge honestly.

the_jason25d ago

Dude, that's brutal. I had a similar thing happen with a Chase ATM in a 7-Eleven once where it ate my deposit and the screen just went black. It took them a whole week to credit me because the machine was owned by a third party and they had to wait for their tech to come empty it. The bank manager literally told me "it's in a queue" which was code for "we don't care yet lol." The worst part was I had to pay a $35 late fee on my car insurance because the funds were just floating in limbo. That 10 business day window is such a scam, they can easily count the cash in a day if they actually want to.