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Blew through 14 haircuts in one Saturday after my walk-in chair broke, still my best day this year
Two Saturdays back my one good chair snapped a weld right at 9am, so I had 14 guys stacked up and nowhere to sit the young ones. I ended up cutting in the back room on a folding chair with a mirror taped to the wall, and honestly the kids loved it because they got to watch cartoons on my phone. What stood out was nobody left, not one person, even when I quoted them 40 minutes. My regular Marcus even went and grabbed me a coffee from the shop next door and told me to just keep going. Anyone else had a chair or a tool die on a packed day, and what did you do to keep the line moving?
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ellis.grant15d ago
Fourteen cuts in a folding chair is not a good day, that is a sign you got lucky with patient customers and cheap overhead. A snapped weld at 9am means you lost your setup and still charged full price, which most shops would call a mess, not a win. Kids watching cartoons on your phone does not fix the fact that one bad chair nearly cost you every slot on the books.
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