Had a kid flinch so hard I nicked his ear with my trimmers

It was a slow Tuesday at my shop in Austin, and I was cleaning up around a 7-year-old's ears. He jerked his head when his mom's phone rang, and I felt the trimmer catch skin. I kept calm, put a bit of pressure on it with a clean towel, and told his mom it was a small scratch. It stopped in a minute, and I finished the cut for free. What's your go-to move when a client moves at the worst time?

2 comments

2 Comments

the_tara12h ago

Hold my breath and wait for them to settle.

ray_coleman4111h ago

Totally get that, I do the same thing.