I laughed at the guy who swore by hot towels for 10 minutes straight

Been cutting hair for 12 years at Mike's Barbershop in Cleveland and always thought the hot towel hype was just extra fluff. Finally tried a full 8 minute wrap on a grumpy regular last Tuesday and his beard softened up like magic. That old timer was right and now I feel like an idiot for ignoring it for so long. Anybody else have a tool or trick they brushed off until a customer proved them wrong?

2 comments

2 Comments

wood.john11d ago

Put the hot towel on a customer who was always fighting me about his curls. He was right. It turned his whole attitude around and now I give everyone the option. Makes me wonder how many other things I stubbornly ignore just because they sound gimmicky

ericschmidt10d ago

Read somewhere that barbers in Japan use hot towels on every single client. Not just for curls, for everything. They say it opens up the hair cuticle and makes the whole cut smoother. I tried it on a few guys after hearing that and yeah, it actually works. The steam alone makes a difference. Makes you wonder what other simple tricks are hiding in plain sight.