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Our ops team kept buying more dashboards when the real fix was one shared spreadsheet
Six months ago at our warehouse in Columbus we had 14 different tracking sheets going and nobody could tell me why Tuesday orders kept shipping late. Turns out the night crew was logging pallets in a system the day shift never opened, so the handoff was just guesswork, which I found out after sitting through one shift change. How do you get two teams to agree on one place to put info before you buy any more software?
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wren_carr14d ago
So you're telling me 14 dashboards, 14 sheets, and the answer was a clipboard and a conversation? Wild.
Sitting through a shift change to solve a mystery is some real detective work though. Get the two crews in one room and let them pick the spot themselves, people hate being told where to put stuff.
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