The one client who thought my invoices were optional

Had a guy last month who ran a landscaping business, owed me $1,200 for a transmission rebuild on his work truck. I called him after 60 days and he said he didn't think the invoice was "a real bill" because I hand wrote it on a notepad. Told me to send a proper one with a letterhead. I asked him if he pays his mortgage with crayon drawings too. Have you ever had someone question your billing method instead of just paying what they owe?

2 comments

2 Comments

jordancoleman24d ago

Is it really that deep though? I mean yeah the guy was being a tool about the hand written invoice but acting like he's getting away with a major crime seems extra. You got paid eventually right? Half the time people just need a nudge or a slightly threatening voice mail before they cave. Honestly the crayon drawing line is pretty funny, but if I'm being real I'd just email a PDF of the same exact thing typed up to shut him up and move on. Not everything has to be a standoff, you know?

jackson.jenny24d ago

Is it really worth burning a bridge over a hand written invoice though? The guy paid eventually, so it sounds like more of a hassle than a real disaster on his end. If I learned anything from dealing with customers, sometimes you just gotta pick your battles and send the typed up version to keep things moving.