Changed my tune on charging for camera check-ups after eating the cost too many times

I used to think free checks brought in more work, but now I see charging a bit saves my shop and filters out the not-serious calls, though I worry it might push away good clients, so what's your opinion?

2 comments

2 Comments

shanewells2d ago

Charging for estimates really cut no-shows?

robertk232d ago

When you worry about pushing away good clients, I read a blog post about this exact thing. It said that a small fee for check-ups actually makes serious people value your time more. Like, a local repair shop started charging for estimates and saw fewer no-shows but better jobs. But doesn't that mean the clients who balk at a small fee weren't that committed anyway? The piece argued that good clients see the charge as a sign you're professional and know your worth. So maybe it's less about losing them and more about finding the right fit.