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Went from nodding along to actually speaking up, took 2 years and a bad review
I used to just agree with everything in team meetings. Even when I knew the plan was shaky. Then last August a client in Phoenix left us a 2-star review because I didn't warn them about a delay I saw coming. That stung. Now I say the thing, politely but clearly. It's awkward at first but nobody's shouted at me yet. Has anyone else had one bad moment flip a switch like that?
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caseys301mo ago
wait, two years of sitting there nodding and one bad review is what did it? that client basically paid you to grow a spine. wild how we'll take endless meetings over one pissed off stranger every time.
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