A homeowner in Phoenix made me rethink my whole approach to seams

I was finishing a big install in a living room last month, feeling good about my invisible seams. The homeowner, an older guy who had been watching quietly, asked if he could run his hand over the join. He said, 'It looks perfect from here, but my feet will find every bump.' He was right. I started focusing more on the hand test over the eye test. Now I spend an extra ten minutes on each seam just feeling for any ridge. Has anyone else had a client point out something so basic that it changed your work?

2 comments

2 Comments

noahjenkins3d ago

That's interesting, but the eye test matters just as much for most clients. A perfectly smooth seam can still look wrong if the pattern doesn't line up.

shanel132d ago

Tell me about it. Had a client last month who made me redo a whole section cause the wood grain was off by like half an inch.