Wasted $60 on a password manager that didn't even work for my setup

I bought a yearly subscription for some fancy password manager last month after seeing all the ads. Turns out it had zero support for the browser I use at work, so I could never auto-fill anything. I spent three hours trying to set it up before giving up and requesting a refund. The company kept pointing to their refund policy and said I missed the window by two days. So now I'm stuck with a tool I can't use and $60 down the drain. Anyone else get burned by a subscription that looked good in the ad but fell apart in real use?

3 comments

3 Comments

gavincampbell19d ago

Blame the browser, blame the company, but we all know the real culprit is that magical two day window they always seem to find... Sounds like you bought a $60 lesson in reading the fine print, congrats. At least now you can join the club of people who pay for stuff that doesn't work and get told to kick rocks.

gray_schmidt819d ago

Honestly, this is just the modern version of buying a gadget that breaks right after the warranty expires.

ericfox19d ago

Hate that you brought this up because it's so true and it bugs me every time I think about it. You pay good money for something and then it just... stops working right when you need it most. It's like they plan it that way down to the last month. I've had phones that slow down, laptops that freeze up, even a coffee maker that quit exactly one day after the warranty was up. Feels like you're not buying a product anymore, you're just renting it for a while. Solidarity, man.