Thought QR code menus were a fad for restaurants but they actually saved my crew time

Honestly, I was that guy rolling my eyes when places started switching to those scan-to-order things. Figured it was just another tech gimmick that would die off in a year. But after watching my guys waste 20 minutes per lunch break waiting for a server at a packed diner near 7 Mile, I gave in. That was 8 months ago and we've cut our mid-shift downtime by almost 15%. The real kicker was when the owner showed me their sales data - they actually saw an 18% bump in ticket averages because people add drinks easier. Has anyone else found a tool they hated at first that ended up making a real difference in how you run things?

2 comments

2 Comments

lee73320d ago

Hold up, 18% bump just from QR codes? That sounds like the owner is selling you a story, not data. Maybe your crew just needed a faster lunch spot.

allen.cole20d ago

Whoa, hold on, I gotta push back on that. QR codes can actually change your whole ordering flow and bump up things like average ticket size if you design the menu right with photos and upsells. My buddy runs a sandwich spot and his numbers went up 15% just because people spent more time looking at the full menu on their phones than rushing through a wall board.