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Spent 11 days in Chiang Mai fighting my bank over a $47 ATM fee, and the fix was one phone call I made on day 10
Turns out my bank blocks all withdrawals from that one specific ATM brand and nobody figured it out until a guy at a coworking space in Nimman asked if I tried calling the number on the back of my card instead of chatting with support in the app.
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elliot_grant3816d ago
The part about "a guy at a coworking space in Nimman" solving it in one conversation really hits. It's funny how often the problem isn't the problem, it's that we're talking to the wrong person through the wrong channel. Same thing happens with health insurance, phone plans, apartment leases, you name it, we keep tapping on a screen when a five minute call would fix it.
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