I finally hit 500 service calls without a callback and it felt bigger than I expected

Honestly, after 8 years in the trade I just passed 500 residential calls in my truck with zero callbacks for a mistake, and my foreman actually stopped to say 'good work' which surprised me more than the milestone itself. Anyone else keep a tally or just forget about them once the job is done?

2 comments

2 Comments

taylor_fox19d ago

500 calls with zero callbacks just means you aren't pushing yourself to take on the harder work.

barbara27819d ago

Thinking about it more... maybe it's not about the number of calls or how hard you're working. Could be you're targeting the wrong people entirely. Like if you're trying to sell a high end product to folks who just can't afford it, no amount of calls is gonna change that. Sometimes the best move is to look at who's actually buying from your competitors and go after them instead.