A chat with a stranger at the tech store changed how I read reviews
I used to skip to the star rating without reading details. This guy explained how a one-star review saved him from a faulty product. Do you take the time to read through bad reviews now?
My cousin bought a tent with hundreds of five star reviews. The one star section was full of people saying it leaked in light rain. He found out the hard way during a weekend trip to Lake Tahoe.