xenarobinson•1d agoProlific Poster

Had the worst week of my career in a Phoenix body shop last August

I worked on a 2017 Civic that came in with what looked like minor rear damage, but the unibody was twisted bad underneath. Took me three full days just to get it straight on the frame machine, and the insurance adjuster fought every hour I claimed. Then the very next week, a 2023 Tahoe with a dented fender breezed through in four hours start to finish with zero issues. Has anyone else had jobs that should be easy turn into nightmares, or the other way around?

3 comments

3 Comments

amy_foster561d ago

Whoa, three full days on a Civic? That is insane, I can't believe the frame was that messed up from just minor rear damage. You must have taken that thing apart and found all kinds of hidden issues nobody saw coming. And then the insurance company fighting you on every hour, that just makes a bad job so much worse, I would have lost my mind. Glad the Tahoe was a breeze though, at least the universe gave you a little break after that nightmare.

alice2421d ago

Take it from someone who has been there, having the insurance company fight you on labor hours is the actual worst part of the whole deal. They always try to lowball you on the time it takes to find and fix hidden rot and rust, especially on an older car. You spend forever digging into the frame to find all the damage, and then they want to pay you for half of what you actually did. It makes you want to throw your tools across the garage, honestly. But yeah, getting that Tahoe done quick was a nice little win after all that headache.

felix1551d agoMost Upvoted

@alice242 nailed it there. The worst part is when you cut out a patch panel and find the rot goes another foot past where you thought, but they act like you're padding the hours. Gotta document everything with photos timestamped, that's the only way to get them to budge.