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I finally got my landlord to fix a broken lock by sending a specific letter
My apartment door lock in Oliver Square was busted for almost a month and my landlord kept ignoring my texts. A friend told me to send a formal letter citing the 'Residential Tenancies Act' and giving them 14 days to fix it, sent by registered mail. I did that last Tuesday, and a repair guy showed up on day 13. Has anyone else in Edmonton had to use this approach for other repairs, like a leaking faucet or a broken oven?
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caseys302mo ago
Honestly, I have to disagree a bit with what morgan316 said. In my building near Westmount, that formal letter only worked for what I'd call an urgent safety issue, like your lock. When my kitchen faucet had a slow drip, the same letter got totally ignored. They fixed it eventually, but only after I called every other day. The law might cover all repairs, but landlords seem to pick and choose what they treat as urgent.
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anna7581mo ago
Oh man, that's painfully relatable. A buddy of mine had a similar thing with a broken dishwasher. He sent the official letter, waited two weeks, nothing. Turns out the landlord only springs into action if it's something that could flood the place or get someone hurt. A slow leak under the sink? That got fixed in two days. But a dishwasher that just wouldn't drain? He had to threaten to withhold rent before they even looked at it. It's totally random what they decide is urgent.
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